Terms of service

Effective Date: October 2024

Welcome to DLORE'! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using any part of our site, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our services.

1. Acceptance of Terms

By accessing and using DLORE’s website or purchasing our products, you confirm that you have read, understood, and agree to these Terms. We reserve the right to update these Terms at any time, and your continued use of the site constitutes your acceptance of any changes.

2. Eligibility

You must be at least 18 years old to use our website and services. By using our site, you represent that you are legally capable of entering into a binding agreement.

3. Products and Services

Product Information
At DLORE', we take great care to ensure the accuracy of product details, pricing, and availability shared on our website. However, as our website is intended for showcasing our work and concept rather than facilitating online sales, we recommend visiting our physical boutiques to explore our collections in person.

In-Boutique Purchases
All purchases are made exclusively in our boutiques and are subject to product availability. Our team reserves the right to limit quantities, update product details, or refuse service at any time, ensuring fairness and alignment with our values.

Sustainability and Charity Initiatives
By choosing DLORE', you actively support our sustainability mission and charity projects that empower workers’ families and children. Our product lifecycle encourages returns and upcycling, providing customers with an opportunity to participate in our vision for a circular, eco-conscious future.

4. User Conduct

When using our website or services, you agree to the following:

  • You will not use the site for any unlawful or prohibited purposes.

  • You will not upload or share harmful, illegal, or abusive content.

  • You will not engage in any conduct that disrupts or harms the site, other users, or DLORE'.

  • You will respect the intellectual property rights of DLORE' and others.

5. Intellectual Property

All content, designs, logos, trademarks, and materials on the DLORE' website are the property of DLORE' or our licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from the site without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, DLORE' and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of our products, website, or services. This includes, but is not limited to, any loss of profits, data, or business opportunities.

7. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without any warranties, either express or implied. We do not warrant that our site will be uninterrupted, error-free, or secure, or that any defects will be corrected.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by DLORE'. We are not responsible for the content, privacy practices, or terms of use of these third-party sites. Your interactions with any linked sites are solely between you and the third party.

9. Termination

We may suspend or terminate your access to the website or services at any time, for any reason, without notice. These Terms will continue to apply to any use of the website prior to termination, including outstanding payment obligations.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Dubai. Any disputes arising from or related to these Terms or your use of the DLORE' website will be subject to the exclusive jurisdiction of the courts in Dubai.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

DLORE' Customer Support
Email: info@dlore.eco